Business Management & HR Training. Episode 6, Business Management & HR Training Customer Service How to Excel
2023
Computer Files, Websites
The internet makes complaining easy - but comments and statistics are the roadmap to marketing and improvement. Statistically, consumers are engaged, informed and have limited time to make purchases. Do not lose them due to poor customer service, poor telemarketing techniques, poor order processing, or poor technical support. Every single person in your organization should be caring for customers in ways that exceed their expectations. We’ll learn how the internet has made customers able to voice their complaints to a large audience and the ways a company can excel and deliver great customer service.
Author:
Imprint:
TMW Media, 2018.[San Francisco, California, USA] : Kanopy Streaming, 2023.
Collation:
1 online resource (streaming video file) (5 minutes): digital, .flv file, sound
Notes:
Title from title frames.FilmIn Process Record.Originally produced by TMW Media in 2018.
System details:
Mode of access: World Wide Web.
Language:
English
BRN:
465681
Electronic access:
Access eFilm - A Kanopy streaming videohttps://www.kanopy.com/node/6456224/external-image - Cover Image