How to be an even better manager : a complete A-Z of proven techniques and essential skills
Armstrong, Michael, 1928-2017
Book
If you are a current manager, or aspiring to a management position, this is your invaluable guide to the skills and techniques you need to succeed. Michael Armstrong's best-selling handbook provides in-depth coverage and practical guidance on improving the three crucial areas of management: - Managing people - Managing activities and processes - Managing and developing yourself. From engaging your team, managing conflict and raising your confidence levels, to improving your financial management and business plans, you will be guided across all the key areas of management with constant applicability to real life situations. How to be an Even Better Manager provides sound guidelines that will help you to boost your management ability, supercharge your team's performance and achieve process excellence. With an emphasis on trouble-shooting and problem solving, this is a resource you will be able to turn to again and again for support and advice. How to be an Even Better Manager has sold over 170,000 copies worldwide and been translated into 17 languages. This new edition has been thoroughly revised and updated to include all the most pressing skills needed by modern managers. It also includes brand new chapters on handling difficult conversations, promoting a learning culture, handling discipline and under performance issues, leading teams successfully and treating people right.
Main title:
Author:
Armstrong, Michael, 1928-, author
Edition:
Tenth edition.
Imprint:
London, U.K. : Kogan Page Ltd., 2017.©2017.
Collation:
325 pages : illustrations ; 22 cm.
Notes:
Includes index.
Linking notes:
Online version Armstrong, Michael, 1928- author. How to be an even better manager Tenth edition. New York, NY : Kogan Page Ltd, [2017]
Contents:
Preface to the 10th edition -- Managing people -- How to treat people right -- How to motivate people -- How to be a better leader -- How to be an engaging manager -- How to manage performance -- How to handle difficult situations with people -- How to provide feedback -- Developing people -- How to develop people -- How to coach people -- Management skills -- How to control -- How to coordinate -- How to delegate -- How to make things happen -- How to manage your boss -- How to manage change -- How to manage conflict -- How to manage a crisis -- How to manage projects -- How to manage risk -- How to manage stress -- How to manage time -- How to persuade -- How to negotiate -- How to run a meeting -- How to be an effective member of a meeting -- How to organize -- How to plan and prioritize -- How to deal with office politics -- Personal skills -- How to assess your own performance -- How to get on -- How to develop your emotional intelligence -- How to be confident -- How to be assertive -- How to be decisive -- How to solve problems -- How to innovate -- How to conduct a selection interview -- How to be interviewed for a job -- How to listen -- How to communicate -- How to make effective presentations -- How to write reports -- How to network -- How to be strategic -- How to think clearly -- How to troubleshoot -- How to recover from setbacks -- How things go wrong and how to put them right -- Business and financial management -- How to be businesslike -- How to make a business case -- How to prepare a business plan -- How to budget -- How to cut costs -- How to read a balance sheet -- How to use financial ratios -- Index.
ISBN:
9780749480271 (paperback)
Dewey class:
658.4
Language:
English
Subject:
BRN:
326576