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List view record 1: Des.gn.ng the .nv.s.ble : an introduction to service design
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Des.gn.ng the .nv.s.ble : an introduction to service design
Penin, Lara
2017
A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of ...
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Des.gn.ng the .nv.s.ble : an introduction to service design
Penin, Lara
2017
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